Remote Support
From Witopiawiki
WiTopia offers clients that need additional assistance in resolving their connection issues remote assistance. WiTopia will work with the you to resolve the issue remotely to the best of our ability. We are able to resolve most issues, but some issues we cannot due to hardware, network or other limitations. If you have been directed here by our support staff please click the image matching the operating system you are using to download and install the remote connection software.
Contents |
Windows
This is an EXAMPLE Photo only
- Click the HERE to download the Remote Support Program
- If you get a error click HERE
- Launch the Remote Support Program
- Send the ID and Password by replying to the open support ticket
- the photo here is an example of what you will see on your computer
MAC (OSX)
This is an EXAMPLE Photo only
- Click the HERE to download the Remote Support Program
- If you get an error click HERE
- Unzip the file
- Launch the Remote Support Program
- Send the ID and Password by replying to the open support ticket
- the photo here is an example of what you will see on your computer
LINUX
- Click the photo above to go to download the correct version for your distro
- Launch the teamviewer application
- Sent the ID and Password by replying to the open support ticket
DISCLAIMER
WiTopia is not responsible for any lost data, services or any repair charges as a result of a remote session. By connecting to a remote session you are assuming full responsibility of your data, and services. WiTopia makes every effort to avoid any impact to you the client, but things can happen. Please be sure you have backed up your data, and you are aware of how to restore or reconnect your internet services.
